Shift Supervisor – Customer Experience & Food Quality

Domino's; Berwyn Heights (MD); On-site; USD 38,000 - 60,000; Full time

Job summary

Domino's Pizza is seeking a Store Supervisor in the Washington DC metro area. You will assist in daily oversight of sales, costs, customer service, and food quality, while leading team members on shift.

Responsibilities include scheduling, labor cost control, maintaining brand standards, and delivering excellent guest experience in a fast-paced environment. This role requires strong communication, ability to work independently, and commitment to safety and sanitation guidelines.

Qualifications

• Ability to pass background checks.
• Excellent written and verbal communication skills.
• Strong multitasking in a fast-paced environment.
• Ability to lead the team on duty and maintain service standards.
• Experience with cash handling and order entry.

Responsibilities

• Oversee daily store operations in the absence of the General Manager.
• Ensure customers are welcomed and staff are courteous and service-oriented.
• Supervise food/service quality and adherence to brand standards.
• Assist with opening/closing, prep lists, and deliveries coordination.
• Help manage labor scheduling and productivity.
• Maintain cleanliness, sanitation, and inventory controls.

Skills

Customer service

Communication

Leadership

Multi-tasking

Tools

POS System

Job description

Domino's Pizza is seeking a Store Supervisor in the Washington DC metro area. You will assist in daily oversight of sales, costs, customer service, and food quality, while leading team members on shift.

Responsibilities include scheduling, labor cost control, maintaining brand standards, and delivering excellent guest experience in a fast-paced environment. This role requires strong communication, ability to work independently, and commitment to safety and sanitation guidelines.