Shift Manager: Customer Experience & Team Leader

Domino's; McLean (VA); On-site; USD 42,000 - 68,000; Full time

Job summary

Domino’s Pizza – Team Washington, Inc. in McLean, VA is seeking a Store Manager to oversee daily operations, sales, and customer satisfaction.

You’ll lead a team, ensure brand standards, and manage food quality, cleanliness, and service. With a hands-on leadership approach, you’ll schedule labor, control costs, support company objectives, and uphold confidentiality while delivering an exceptional Domino’s experience to customers and the community.

Qualifications

• Excellent written and verbal communication with customers and management.
• Ability to multi-task in a fast-paced environment.
• Ability to lead the team on duty and ensure customer service standards.
• Ability to pass applicable background checks.
• Ability to manage cash handling and daily reconciliation.

Responsibilities

• Oversee daily operations and execute objectives in sales, costs, and service.
• Ensure customers feel welcome and team is responsive, courteous and service‑oriented.
• Supervise food preparation and serving according to brand standards.
• Assist with opening, closing, and prep lists; coordinate deliveries as needed.
• Manage labor scheduling and labor cost objectives; train employees.
• Maintain cleanliness, sanitation, and facility appearance; protect confidentiality.

Skills

Leadership

Customer service

Communication

Multi-tasking

Cash handling

Team supervision

Job description

Domino’s Pizza – Team Washington, Inc. in McLean, VA is seeking a Store Manager to oversee daily operations, sales, and customer satisfaction.

You’ll lead a team, ensure brand standards, and manage food quality, cleanliness, and service. With a hands-on leadership approach, you’ll schedule labor, control costs, support company objectives, and uphold confidentiality while delivering an exceptional Domino’s experience to customers and the community.