Shift Supervisor — Customer-Centric Retail Lead (Part-Time)

CVS Health; Turlock (CA); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Dental and vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence at CVS/pharmacy. The role leads the staff when managers are unavailable and ensures opening/closing procedures are completed.

The position emphasizes supervision, problem solving and effective communication with the management team to maintain a smooth store environment and high service standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence at CVS/pharmacy. The role leads the staff when managers are unavailable and ensures opening/closing procedures are completed.

The position emphasizes supervision, problem solving and effective communication with the management team to maintain a smooth store environment and high service standards.