Shift Supervisor – Craft Coffee & Team Leadership

Starbucks Corp.; Greenville (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid parental leave

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations and deliver exceptional customer service in a welcoming environment. You will coach baristas and food prep teams to ensure quality beverages and meals, while maintaining store standards and safety.

Strong communication and leadership abilities are essential for team success and guest satisfaction. We value flexible availability and the ability to work early mornings, evenings, weekends, and holidays.

Qualifications

• Attendance and punctuality with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards, ensure quality beverages and food, cash handling and safety.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Oversee food and beverage preparation to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate work of multiple staff.
• Uphold store safety and security protocols and policy compliance.

Skills

Customer service

Leadership

Teamwork

Communication

Cash handling

Food & beverage prep

Education

High school diploma or equivalent

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations and deliver exceptional customer service in a welcoming environment. You will coach baristas and food prep teams to ensure quality beverages and meals, while maintaining store standards and safety.

Strong communication and leadership abilities are essential for team success and guest satisfaction. We value flexible availability and the ability to work early mornings, evenings, weekends, and holidays.