Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Pottstown (Montgomery County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead our store team, ensure quality beverages and food, and maintain a welcoming community space. You will train and coach partners, direct daily operations, and uphold safety and service standards.

Flexibility in hours is required, with early mornings, evenings, weekends, and holidays possible. This role emphasizes teamwork, rapid learning, and strong communication to brighten every customer interaction.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Delegate tasks to other employees and coordinate two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead with craft and heart to maintain a welcoming Starbucks space.
• Ensure quality beverages and food products are prepared to standard recipes.
• Coach and supervise shift staff to meet store policies.
• Maintain consistency in customer service and store operations.

Skills

Customer service

Leadership

Communication

Teamwork

Training

Cash handling

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead our store team, ensure quality beverages and food, and maintain a welcoming community space. You will train and coach partners, direct daily operations, and uphold safety and service standards.

Flexibility in hours is required, with early mornings, evenings, weekends, and holidays possible. This role emphasizes teamwork, rapid learning, and strong communication to brighten every customer interaction.