Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Walnut Creek (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) employer match

Tuition assistance

Paid vacation & sick leave

Family expansion reimbursement

Discounted stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, delivering crafted beverages and food to standard recipes while coaching team members. You will ensure customer satisfaction, uphold safety standards, and manage shift operations with a focus on community warmth.

Ideal candidates bring six months in a customer-facing role, ability to delegate tasks, and flexible availability including early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to delegate tasks to other employees.
• Prepare beverages and food to standard recipes or customer modifications.
• Experience leading two or more staff and coordinating tasks.
• Ability to learn quickly and work well in a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food to standard recipes.
• Direct and coach team to meet store policies and safety standards.
• Maintain cash handling accuracy and customer service excellence.
• Support scheduling and staff coverage during busy hours.

Skills

Directing team

Customer service

Training & coaching

Food & beverage prep

Cash handling

Flexible scheduling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, delivering crafted beverages and food to standard recipes while coaching team members. You will ensure customer satisfaction, uphold safety standards, and manage shift operations with a focus on community warmth.

Ideal candidates bring six months in a customer-facing role, ability to delegate tasks, and flexible availability including early mornings, evenings, weekends, and holidays.