Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Pikesville (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold safety and policies.

Ideal candidates bring 6+ months in customer-facing roles, strong interpersonal skills, and the ability to train and coordinate tasks among teammates. This on-site role offers growth within our partner benefits and a collaborative work environment.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach food/beverage preparation to standard recipes and customize as needed.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience for the community.
• Ensure quality beverages and food, cash handling, and store safety according to policies.
• Direct and motivate team to deliver fast, friendly service during busy times.

Skills

Customer service

Team leadership

Cash handling

Food/beverage prep

Communication

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold safety and policies.

Ideal candidates bring 6+ months in customer-facing roles, strong interpersonal skills, and the ability to train and coordinate tasks among teammates. This on-site role offers growth within our partner benefits and a collaborative work environment.