Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Roseland (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage

Paid vacation and sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations, ensure quality beverages and food, and create a welcoming, community-focused environment. You will coach teammates, manage tasks, and uphold store policies while delivering exceptional customer service.

The role requires reliable attendance, flexible hours including early mornings, evenings, weekends, and holidays, and experience in handling customer requests and coordinating staff activities.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Ensure quality beverages and food items, cash handling, and store safety and security.
• Direct and coach team members to meet store policies and standards.

Skills

Customer service

Leadership

Communication

Teamwork

Adaptability

Training & coaching

Retail environment

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations, ensure quality beverages and food, and create a welcoming, community-focused environment. You will coach teammates, manage tasks, and uphold store policies while delivering exceptional customer service.

The role requires reliable attendance, flexible hours including early mornings, evenings, weekends, and holidays, and experience in handling customer requests and coordinating staff activities.