Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Aurora (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a busy store with craft and heart. You will ensure a welcoming space for the community and guide partners to deliver quality beverages and food while upholding store policies and safety standards.

You will manage shift workflow, coach team members, and coordinate tasks across roles to meet customer demand, especially during early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Able to coach the preparation of beverages and food to standard recipes or customize per customer requests.
• Ability to delegate tasks and coordinate two or more employees.
• Wamiliar with store operating policies, cash handling, and safety standards.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming store environment.
• Direct and coach team members to prepare beverages and food to standard recipes or customer specifications.
• Coordinate tasks among team and ensure high-quality customer service during all shifts.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Training others

Education

High school diploma or equivalent

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a busy store with craft and heart. You will ensure a welcoming space for the community and guide partners to deliver quality beverages and food while upholding store policies and safety standards.

You will manage shift workflow, coach team members, and coordinate tasks across roles to meet customer demand, especially during early mornings, evenings, weekends, and holidays.