Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; California; On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with company match

Paid vacation

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations, ensuring high-quality beverages and foods while maintaining a welcoming atmosphere for the community. You will direct team members, coach on recipes, and uphold safety and store standards on shift.

The role emphasizes attendance, flexible hours including early mornings/evenings/nights, and collaboration with partners to deliver exceptional customer experiences. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Provide quality beverages and food products, cash handling and store safety.
• Six months of experience interacting with customers and fulfilling requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including ingredient substitutions or temperature changes.
• Delegate tasks to other employees and coordinate the work of two or more people.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming to the community.
• Direct the work of others and foster teamwork on shift.
• Ensure consistent quality, safety, and cleanliness in the store.
• Coach partners on recipes, portions, and customer service standards.
• Maintain store policies and security during shifts.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations, ensuring high-quality beverages and foods while maintaining a welcoming atmosphere for the community. You will direct team members, coach on recipes, and uphold safety and store standards on shift.

The role emphasizes attendance, flexible hours including early mornings/evenings/nights, and collaboration with partners to deliver exceptional customer experiences. Starbucks offers extensive benefits and growth opportunities.