Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Grosse Pointe (MI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage (Starbucks College)**

Paid vacation & sick time

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead the team on a busy coffeehouse floor, ensuring high-quality beverages and warm guest experiences. You will coach staff, delegate tasks, and maintain cash handling and safety standards throughout every shift.

We value reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication to support a welcoming community space for customers and partners alike.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Cash handling, store safety and security as part of daily operations.
• Six months of customer-facing experience.
• Experience delegating tasks to others and coordinating teams.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space for customers.
• Direct the work of team members and coach on beverage/food preparation to standard recipes.
• Ensure quality beverages/food, cash handling and store safety during shifts.
• Foster teamwork, interpersonal relations and rapid problem-solving on the floor.

Skills

Attendance & reliability

Customer service

Team leadership

Communication

Delegation

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead the team on a busy coffeehouse floor, ensuring high-quality beverages and warm guest experiences. You will coach staff, delegate tasks, and maintain cash handling and safety standards throughout every shift.

We value reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication to support a welcoming community space for customers and partners alike.