Shift Supervisor — Craft Coffee & Team Leader

Starbucks Corp.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy retail coffeehouse. You will guide a team, ensure beverage and food quality, and maintain customer service excellence during all shifts.

The role requires coaching staff, managing tasks, and upholding store standards while working flexible hours across mornings, evenings, weekends, and holidays. Benefits and growth opportunities accompany this position.

Qualifications

• Six (6) months of customer-facing experience.
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety.
• Six months of delegating tasks to others and coordinating two+ staff.
• Prepare beverages and foods per standard recipes or customized for customers.
• Experience coaching or supervising others.

Responsibilities

• Direct and coach team to prepare beverages and foods to standard recipes.
• Maintain quality, cash handling, and store safety across shifts.
• Ensure attendance, punctuality, and flexible scheduling for store needs.

Skills

Direct others

Quick learner

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy retail coffeehouse. You will guide a team, ensure beverage and food quality, and maintain customer service excellence during all shifts.

The role requires coaching staff, managing tasks, and upholding store standards while working flexible hours across mornings, evenings, weekends, and holidays. Benefits and growth opportunities accompany this position.