Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Ellensburg (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition coverage

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and quality beverages and food. You will manage daily operations, delegate tasks, coach teammates, and maintain attendance and safety while delivering outstanding customer service.

The role emphasizes leading with empathy, supporting store goals, and contributing to community connections. This position requires flexibility in scheduling and a commitment to Starbucks standards.

Qualifications

• 6+ months of experience interacting with customers and fulfilling requests
• 6+ months of experience delegating tasks to 2+ employees
• Prepare and coach food/beverage preparation to standard recipes or customized for customers

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks community space
• Direct the work of others and maintain store safety and quality standards
• Ensure attendance, punctuality, and flexible scheduling to meet store needs

Skills

Leadership

Customer service

Communication

Teamwork

Interpersonal skills

Food preparation

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and quality beverages and food. You will manage daily operations, delegate tasks, coach teammates, and maintain attendance and safety while delivering outstanding customer service.

The role emphasizes leading with empathy, supporting store goals, and contributing to community connections. This position requires flexibility in scheduling and a commitment to Starbucks standards.