Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Concord (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Tuition coverage

Bonus opportunities

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage/food preparation to standard recipes, coach teammates, and uphold store safety and quality standards.

This role requires 6 months of customer-facing experience and 6 months in delegating tasks, with flexible hours including mornings, evenings, weekends, and holidays. Starbucks offers robust benefits and growth opportunities for partners.

Qualifications

• Attendance and punctuality with/without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety and security.
• 6 months customer interaction experience.
• 6 months delegating tasks to two or more teammates.

Responsibilities

• Direct the work of others to ensure smooth shift operations.
• Coach and prepare beverages and food to standard recipes or customer requests.
• Maintain quality, safety, and security across the store.
• Foster teamwork and positive guest experiences.

Skills

Directing others

Customer service

Communication

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage/food preparation to standard recipes, coach teammates, and uphold store safety and quality standards.

This role requires 6 months of customer-facing experience and 6 months in delegating tasks, with flexible hours including mornings, evenings, weekends, and holidays. Starbucks offers robust benefits and growth opportunities for partners.