Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Chicago (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid vacation

Sick time

Holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team with craft and heart, creating a welcoming community space. You’ll ensure quality beverages and food, coach staff in recipe standards, and manage cash handling and store safety.

The role requires coordinating tasks, directing others, and maintaining service excellence across all shifts. This position emphasizes teamwork, quick learning, and strong communication to engage customers and support store operations and safety

Qualifications

• Six months of experience in a role involving constant customer interaction and fulfilling requests.
• Ability to direct work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and store operations.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Coach the preparation of beverages/food to standard recipes and accommodate changes.
• Oversee cash handling, store safety, and compliance with policies.
• Direct and delegate tasks to team members to ensure smooth operations.

Skills

Customer interaction

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team with craft and heart, creating a welcoming community space. You’ll ensure quality beverages and food, coach staff in recipe standards, and manage cash handling and store safety.

The role requires coordinating tasks, directing others, and maintaining service excellence across all shifts. This position emphasizes teamwork, quick learning, and strong communication to engage customers and support store operations and safety