Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Marion (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming, high‑quality beverage and food service. You will guide team members, coach baristas, and uphold safety and store standards in a fast-paced environment.

The role requires the ability to manage tasks, communicate clearly, and collaborate with teammates to deliver exceptional service while adapting to varying shifts and customer needs.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to other employees.
• Ability to direct the work of others and coach food/beverages to standard recipes.
• Flexibility to work mornings, evenings, weekends, holidays.
• Strong communication and teamwork abilities.

Responsibilities

• Lead shift with craft and heart to make a welcoming space for the community.
• Ensure quality beverages and food per standard recipes.
• Supervise and coordinate tasks of the team.
• Uphold store safety, cash handling, and policy compliance.
• Contribute to a positive, inclusive store environment.

Skills

Customer service

Punctuality

Flexible hours

Delegation

Communication

Teamwork

Relationship building

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming, high‑quality beverage and food service. You will guide team members, coach baristas, and uphold safety and store standards in a fast-paced environment.

The role requires the ability to manage tasks, communicate clearly, and collaborate with teammates to deliver exceptional service while adapting to varying shifts and customer needs.