Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Troy (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

medical, dental, vision, basic and 1/0

401(k)-retirement plan with employer　#

Starbucks College Achievement Plan

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role focuses on coaching beverage and food preparation, directing team tasks, and maintaining store standards during all shifts.

The position emphasizes strong customer service, leadership, and the ability to adapt to a fast-paced retail environment while upholding policies and safety guidelines.

Qualifications

• Six months of front-line customer service experience.
• Ability to direct the work of others and delegate tasks.
• Flexible hours including early mornings, evenings, weekends, and holidays.
• Maintain attendance and punctuality.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes.
• Direct and coordinate tasks of team to fulfill customer requests.
• Ensure store safety, security, and adherence to operating policies.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role focuses on coaching beverage and food preparation, directing team tasks, and maintaining store standards during all shifts.

The position emphasizes strong customer service, leadership, and the ability to adapt to a fast-paced retail environment while upholding policies and safety guidelines.