Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role emphasizes team leadership, coaching, and ensuring quality beverages and food while maintaining store standards.

The position requires prior customer-facing experience, ability to delegate tasks, and strong communication skills to coordinate staff during busy periods.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• At least six (6) months of experience delegating tasks and coordinating two or more employees.
• Prepare and coach preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space.
• Direct the work of team and ensure customer satisfaction.
• Uphold store policies, safety standards, and accurate cash handling.

Skills

Directing others

Team leadership

Effective communication

Customer service

Learning agility

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role emphasizes team leadership, coaching, and ensuring quality beverages and food while maintaining store standards.

The position requires prior customer-facing experience, ability to delegate tasks, and strong communication skills to coordinate staff during busy periods.