Shift Supervisor — Craft Coffee & Team Lead

Starbucks Corp.; Cuyahoga Falls (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Paid parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold safety and store standards while delivering exceptional customer service.

The role emphasizes flexible hours, reliable attendance, and the ability to work early mornings, evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to other employees and coordinating tasks of two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Maintain quality beverages and food according to standard recipes and customer customization.
• Direct the work of others and delegate tasks to teammates.
• Support store safety and security policies.
• Deliver exceptional customer service and uphold store policies.

Skills

Direct the work of others

Customer service

Oral communication

Teamwork

Interpersonal skills

Retail environment knowledge

Learn quickly

Problem solving

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold safety and store standards while delivering exceptional customer service.

The role emphasizes flexible hours, reliable attendance, and the ability to work early mornings, evenings, weekends, and holidays in a fast-paced retail environment.