Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Columbus (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

Tuition coverage

401(k) retirement plan

Stock program (S.I.P.)

Quarterly bonus opportunity

Disability coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach a small team, prepare beverages and food, and uphold quality and safety standards across shifts.

The role requires dependable attendance, flexible hours including mornings, evenings, weekends, and holidays, and strong communication skills to serve customers and maintain store operations.

Qualifications

• Six months of experience in customer-facing roles.
• Ability to coach and delegate tasks to team members.
• Strong interpersonal and communication skills.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse space.
• Prepare beverages and food to standard recipes, with customization as needed.
• Delegate tasks and coordinate work for two or more teammates.
• Direct others’ work, learn quickly, and maintain store safety standards.
• Uphold attendance, punctuality, and store policies during shifts.

Skills

Customer service

Leadership

Communication

Team collaboration

Cash handling

Attention to detail

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach a small team, prepare beverages and food, and uphold quality and safety standards across shifts.

The role requires dependable attendance, flexible hours including mornings, evenings, weekends, and holidays, and strong communication skills to serve customers and maintain store operations.