Shift Supervisor — Craft Coffee Leader

Starbucks Corp.; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, uphold safety standards, and coach team members during busy shifts.

This role emphasizes dependable attendance, flexibility for early mornings/evenings, and strong people skills to build relationships and deliver exceptional customer experiences.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for your community.
• Provide quality beverages and food products while upholding store safety and security.
• Coach and prepare beverages/food to standard recipes or customize as requested by customers.
• Delegate tasks to team members and coordinate work across the shift.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, uphold safety standards, and coach team members during busy shifts.

This role emphasizes dependable attendance, flexibility for early mornings/evenings, and strong people skills to build relationships and deliver exceptional customer experiences.