Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Norman (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, oversee beverage and food preparation, and uphold cash handling and safety standards. Flexible hours across mornings, evenings, weekends, and holidays are required to meet store needs.

The role emphasizes strong interpersonal skills, teamwork, and the ability to guide others in a fast-paced retail environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Direct the work of others and coach teammates to meet store standards.
• Prepare and coach the preparation of beverages and food to standard recipes, including substitutions as needed.
• Ensure cash handling, store safety, and security in line with policies.

Skills

Customer service

Leadership

Communication

Teamwork

Food safety

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, oversee beverage and food preparation, and uphold cash handling and safety standards. Flexible hours across mornings, evenings, weekends, and holidays are required to meet store needs.

The role emphasizes strong interpersonal skills, teamwork, and the ability to guide others in a fast-paced retail environment.