Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Coralville (IA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, maintain store standards, and coach team members to deliver exceptional guest service.

Flexibility is required to work early mornings, evenings, weekends, and holidays, with a focus on safety, teamwork, and efficient operations in a busy coffeehouse environment.

Qualifications

• 6 months experience in a role involving customer interaction and fulfilling requests.
• Ability to coach food and beverage preparation to standard recipes.
• 6 months experience delegating tasks to others.
• Ability to direct the work of others and strong communication skills.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers.
• Ensure quality beverages and food products and maintain store standards.
• Oversee team to coordinate tasks and guest service.
• Uphold safety and security policies in the store.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Teamwork

Delegation

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, maintain store standards, and coach team members to deliver exceptional guest service.

Flexibility is required to work early mornings, evenings, weekends, and holidays, with a focus on safety, teamwork, and efficient operations in a busy coffeehouse environment.