Shift Supervisor - Craft Coffee & Team Coach

Starbucks Corp.; De Pere (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Vacation time

401(k) with employer match

Tuition coverage (ASU Starbucks)

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold beverage/food quality, and model excellent customer service during each shift.

This role requires flexible availability, strong interpersonal skills, and the ability to direct work while maintaining store safety and policies. Join a team that values growth and partnership.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including quality beverages and food, cash handling, and store safety, with or without accommodations.
• Six (6) months of experience interacting with customers.
• Prepare and coach the preparation of beverages/food to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.

Responsibilities

• Lead daily shift operations with craft and heart.
• Ensure quality beverages and food and uphold store standards.
• Delegate tasks and supervise two or more teammates.
• Foster a welcoming space for the community and partners.

Skills

Team leadership

Communication

Retail knowledge

Customer service

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold beverage/food quality, and model excellent customer service during each shift.

This role requires flexible availability, strong interpersonal skills, and the ability to direct work while maintaining store safety and policies. Join a team that values growth and partnership.