Shift Supervisor - Craft Coffee Leader & Team Coach

Starbucks Corp.; Hillwood (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401(k) with match

Bean Stock / Equity program

Quarterly bonus

Tuition assistance

Backup care

DACA reimbursement

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and foods. You will coach team members, handle cash and customer interactions, and uphold safety standards in a fast-paced retail environment.

The role emphasizes teamwork, flexibility in hours, and the ability to direct tasks across a store setting, contributing to a positive guest experience and store performance.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse environment.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Respond to customer needs and ensure high-quality service.
• Monitor store policies, safety, and security, including cash handling.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and foods. You will coach team members, handle cash and customer interactions, and uphold safety standards in a fast-paced retail environment.

The role emphasizes teamwork, flexibility in hours, and the ability to direct tasks across a store setting, contributing to a positive guest experience and store performance.