Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Charleston (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

SIP stock program

Bonus opportunity

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will direct a small team, coach partners, and ensure quality beverages and food while maintaining store safety and customer satisfaction.

We value reliable, energetic teammates who can adapt to flexible hours, uphold store policies, and support a positive guest experience during all shifts.

Qualifications

• Regular attendance and punctuality with or without accommodations.
• Flexibility to work early mornings, evenings, weekends, nights, and holidays.
• 6+ months of customer-facing experience in a fast-paced environment.
• Ability to coach and prepare beverages/food per standard recipes or customer requests.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of team members and delegate tasks.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach teammates to maintain standards and guest satisfaction.

Skills

Effective oral communication

Teamwork

Interpersonal skills

Customer service

Leadership

Retail knowledge

Directing work

Learning agility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will direct a small team, coach partners, and ensure quality beverages and food while maintaining store safety and customer satisfaction.

We value reliable, energetic teammates who can adapt to flexible hours, uphold store policies, and support a positive guest experience during all shifts.