Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Lenexa (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation and sick time

Tuition coverage (Starbucks College)**

401(k) retirement plan with employer  

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach beverage and food preparation to standard recipes, and maintain high store standards with strong customer interaction.

The role emphasizes attendance, flexibility in hours, and the ability to build relationships with customers and staff while contributing to a positive work environment.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights or holidays.
• Experience in roles with customer interaction and fulfilling requests.
• 6+ months in roles delegating tasks or coordinating teams.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct work of team members and coordinate tasks effectively.
• Prepare and coach food and beverage production to standard recipes or customer requests.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Team leadership

Delegation

Communication

Retail knowledge

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach beverage and food preparation to standard recipes, and maintain high store standards with strong customer interaction.

The role emphasizes attendance, flexibility in hours, and the ability to build relationships with customers and staff while contributing to a positive work environment.