Shift Supervisor - Craft Coffee Leader & Team Coach

Starbucks Corp.; Town of Florida (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and parental leave

Discounted stock program

Job summary

Starbucks Coffee Company is hiring a shift supervisor in New York to lead daily operations, coach teammates, and ensure exceptional customer service. You will oversee beverage preparation, food quality, cash handling, and store safety while fostering a warm community space for partners and customers.

The role emphasizes teamwork, quick learning, and the ability to adapt to varied shifts, including early mornings, evenings, and holidays.

Qualifications

• Six months of customer-facing experience.
• Six months of delegating tasks to others or coordinating two or more employees.
• Ability to prepare beverages/food to standard recipes and handle cash.
• Punctuality and reliable attendance, with flexible hours.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Direct and coordinate tasks of team members during shifts.
• Prepare beverages and food to standard recipes or customized for customers.

Skills

Direct the work of others

Effective oral communication

Retail knowledge

Strong interpersonal skills

Team collaboration

Customer service

Quick learner

Job description

Starbucks Coffee Company is hiring a shift supervisor in New York to lead daily operations, coach teammates, and ensure exceptional customer service. You will oversee beverage preparation, food quality, cash handling, and store safety while fostering a warm community space for partners and customers.

The role emphasizes teamwork, quick learning, and the ability to adapt to varied shifts, including early mornings, evenings, and holidays.