Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks; Stoughton (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k) plan with employer match

Paid vacation and sick time

Job summary

A global coffeehouse chain is seeking a Shift Supervisor in Stoughton, Wisconsin. In this role, you will ensure a welcoming atmosphere, provide high-quality beverages and food, and lead a team to deliver excellent customer service. Candidates should have at least six months of experience in customer-facing roles, strong interpersonal and communication skills, and an ability to coordinate tasks among employees. The position offers comprehensive benefits and opportunities for growth.

Qualifications

• Six months of experience in a position requiring regular customer interaction.
• Experience delegating tasks and coordinating two or more employees.
• Ability to maintain attendance and punctuality.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products, and uphold store policies.
• Coach and direct the work of others for consistent customer experiences.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Retail knowledge

Strong interpersonal skills

Team collaboration

Building relationships

Job description

A global coffeehouse chain is seeking a Shift Supervisor in Stoughton, Wisconsin. In this role, you will ensure a welcoming atmosphere, provide high-quality beverages and food, and lead a team to deliver excellent customer service. Candidates should have at least six months of experience in customer-facing roles, strong interpersonal and communication skills, and an ability to coordinate tasks among employees. The position offers comprehensive benefits and opportunities for growth.