Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks; Madison (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid parental leave

Job summary

A leading coffeehouse chain in Madison, Wisconsin is seeking a Shift Supervisor to lead a team and create a welcoming environment. Responsibilities include ensuring the quality of beverages and food products, coaching staff, and maintaining store policies. Ideal candidates have strong interpersonal skills, experience in customer service, and the ability to direct the work of others. This role offers extensive benefits, including medical, dental, and 401(k) plans.

Qualifications

• Six months of experience in a customer interaction position.
• Experience delegating tasks to other employees.
• Ability to maintain regular attendance and punctuality.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Ensure quality beverages and food products.
• Coach and direct work to deliver consistent customer experiences.

Skills

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to build relationships

Job description

A leading coffeehouse chain in Madison, Wisconsin is seeking a Shift Supervisor to lead a team and create a welcoming environment. Responsibilities include ensuring the quality of beverages and food products, coaching staff, and maintaining store policies. Ideal candidates have strong interpersonal skills, experience in customer service, and the ability to direct the work of others. This role offers extensive benefits, including medical, dental, and 401(k) plans.