Shift Supervisor - Craft Coffee Leader & Team Coach

Starbucks Corp.; Sherrills Ford (NC); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Paid vacation

Sick time

Holidays

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for our community. You will guide the baristas and food prep teams, ensuring quality beverages and food, accurate cash handling, and a safe, efficient store environment.

The role emphasizes coaching others, maintaining high standards, and delivering a warm customer experience across all shifts, including early mornings, evenings, and weekends.

Qualifications

• Customer service experience preferred.
• Ability to lead and coordinate a team.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Cash handling and basic math skills.
• Food/beverage preparation to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers and the community.
• Direct the work of team members, delegate tasks, and coach staff.
• Maintain store policies, safety, and security, including cash handling.
• Support preparation of beverages and food to standard recipes, with attention to customization.
• Assist with scheduling, attendance, and ensuring consistent service across shifts.

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for our community. You will guide the baristas and food prep teams, ensuring quality beverages and food, accurate cash handling, and a safe, efficient store environment.

The role emphasizes coaching others, maintaining high standards, and delivering a warm customer experience across all shifts, including early mornings, evenings, and weekends.