Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Chicago (IL); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Sick time

Disability benefits

Holidays paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will coach baristas and food prep staff to meet standard recipes or customer requests, while upholding safety, cash handling, and store policies.

The role emphasizes strong communication, teamwork, and reliability, with flexibility to work mornings, evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Six months of experience in a position requiring constant interacting with and fulfilling the requests of customers.
• Ability to delegate tasks to other employees and coordinate the tasks of two or more employees.
• Ability to direct the work of others and learn quickly.
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays.
• Maintain regular attendance and punctuality.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Follow store policies and standards, including cash handling and store safety and security.
• Direct and coordinate tasks of two or more employees.
• Provide exceptional customer service and maintain a clean, welcoming environment.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will coach baristas and food prep staff to meet standard recipes or customer requests, while upholding safety, cash handling, and store policies.

The role emphasizes strong communication, teamwork, and reliability, with flexibility to work mornings, evenings, weekends, and holidays in a fast-paced retail environment.