Shift Supervisor: Craft Coffee Leader & People Coach

Starbucks Corp.; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage via Starbucks program

Paid parental leave

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes coaching beverage preparation, guiding a team, and maintaining store safety and quality standards.

The position requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and the ability to work in a fast-paced retail environment while delivering exceptional customer service.

Qualifications

• 6 months of customer-facing experience.
• Ability to delegate tasks to others and coordinate 2+ employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Direct and support a team to ensure quality beverages, food items, cash handling, and store safety.
• Provide excellent customer service and build relationships with customers and the community.

Skills

Team leadership

Communication

Retail experience

Interpersonal skills

Teamwork

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes coaching beverage preparation, guiding a team, and maintaining store safety and quality standards.

The position requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and the ability to work in a fast-paced retail environment while delivering exceptional customer service.