Shift Supervisor | Craft Coffee Leader & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a welcoming, craft-focused coffeehouse. You will mentor teammates, uphold quality beverages and food, and ensure a safe, inviting space for customers.

This role requires 6 months customer service experience, ability to delegate, strong communication, and teamwork. We offer growth opportunities and comprehensive benefits to partners.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks to others and coordinating teams.
• Ability to direct work, learn quickly and work well in a team.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for customers.
• Ensure quality beverages and food, and maintain store safety and security.
• Delegate tasks to team members and coordinate workloads.
• Coach crew to prepare items to standard recipes or customized for customers.

Skills

Effective oral communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to learn quickly

Ability to work as part of a team

Ability to build relationships

Cash handling

Customer service experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a welcoming, craft-focused coffeehouse. You will mentor teammates, uphold quality beverages and food, and ensure a safe, inviting space for customers.

This role requires 6 months customer service experience, ability to delegate, strong communication, and teamwork. We offer growth opportunities and comprehensive benefits to partners.