Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Hickory Hills (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Sick time

Family leave

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will manage team tasks, uphold quality beverages and foods, and coach partners to deliver exceptional service.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays. Benefits and growth opportunities are provided.

Qualifications

• Six months of experience dealing with customer requests in a fast-paced environment.
• Prepare and coach the preparation of beverages and foods to standard recipes.
• Ability to delegate tasks to team members and coordinate workflows.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct the work of others and ensure store policies and safety standards.
• Coach teammates to maintain quality beverages and food products.
• Support scheduling, training, and day-to-day operations during shifts.

Skills

Customer interaction

Attendance

Flexible hours

Policy compliance

Food beverage prep

Delegation

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will manage team tasks, uphold quality beverages and foods, and coach partners to deliver exceptional service.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays. Benefits and growth opportunities are provided.