Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition coverage

401(k)

Paid time off

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage staff, maintain standards for beverages and food, and uphold store policies including cash handling and safety.

The role requires at least six months of customer-facing experience and strong interpersonal skills, with flexibility across early mornings, evenings, and weekends. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of experience in a role requiring regular customer interaction and meeting requests.
• Ability to direct the work of others and coach staff.
• Effective oral communication and strong interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate work across shifts.
• Ensure store policies, cash handling, safety, and security are followed.

Skills

Interpersonal skills

Team leadership

Communication

Cash handling

Customer service

Punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will manage staff, maintain standards for beverages and food, and uphold store policies including cash handling and safety.

The role requires at least six months of customer-facing experience and strong interpersonal skills, with flexibility across early mornings, evenings, and weekends. Starbucks offers extensive benefits and growth opportunities.