Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Bridgeville (Allegheny County); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space where every guest enjoys quality beverages and a safe, friendly environment. You will guide team members, uphold store standards, and model excellent customer service.

The role requires six months of customer-facing experience, plus the ability to delegate tasks and coordinate a team. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Six months of experience delegating tasks or coordinating a team of two or more.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ability to learn quickly and follow store policies and safety standards.

Responsibilities

• Lead daily shift operations and deliver quality beverages and food to standard recipes.
• Coach staff in beverage/food preparation and ensure recipe accuracy.
• Delegate tasks and coordinate duties of two or more employees during shifts.
• Ensure cash handling, safety, and store security policies are followed.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Directing staff

Interpersonal skills

Retail knowledge

Tools

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space where every guest enjoys quality beverages and a safe, friendly environment. You will guide team members, uphold store standards, and model excellent customer service.

The role requires six months of customer-facing experience, plus the ability to delegate tasks and coordinate a team. Starbucks offers extensive benefits and growth opportunities.