Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Nashville (TN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Life insurance

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will coach teammates, ensure quality beverages and foods, and maintain store standards and safety while delivering friendly, efficient service.

The role requires flexibile availability, at least 6 months in customer-facing work, and strong interpersonal and teamwork skills. Starbucks offers extensive benefits and opportunities for growth as part of its Partner

Qualifications

• 6 months of experience in a role involving regular interaction with customers.
• Flexible hours including early mornings, evenings, weekends, nights or holidays.
• Punctuality and consistent attendance in all shifts.
• Ability to delegate tasks and coordinate two or more employees.
• Ability to train others and coach on beverage/food preparation to standard recipes.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food to standard recipes and customer requests.
• Direct and coach team members, assigning tasks and monitoring performance.
• Uphold store policies, safety, and security while maintaining great customer service.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Team player

Fast learner

Customer service

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will coach teammates, ensure quality beverages and foods, and maintain store standards and safety while delivering friendly, efficient service.

The role requires flexibile availability, at least 6 months in customer-facing work, and strong interpersonal and teamwork skills. Starbucks offers extensive benefits and opportunities for growth as part of its Partner