Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Mount Airy (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition reimbursement

Job summary

Starbucks Coffee Company in Mount Airy, MD, seeks a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and uphold store policies on quality, safety, and cash handling.

The role emphasizes strong interpersonal skills, teamwork, and the ability to build relationships with customers and colleagues while contributing to a positive store atmosphere and overall

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety and security.
• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others and coach team members.
• Prepare beverages and food to standard recipes, including customization.
• Ensure quality, cash handling, safety and store security.
• Foster a warm, welcoming coffeehouse environment for the community.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Mount Airy, MD, seeks a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and uphold store policies on quality, safety, and cash handling.

The role emphasizes strong interpersonal skills, teamwork, and the ability to build relationships with customers and colleagues while contributing to a positive store atmosphere and overall