Shift Supervisor — Lead Craft & Customer Connection

Starbucks Corp.; Gaithersburg (MD); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company in Gaithersburg, MD is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming community space and delivering high-quality beverages and food.

You will coach team members, ensure safety and store policies, and support daily operations while representing the Starbucks experience that customers expect in every visit. This role offers growth through developmental experiences and access to comprehensive benefits for partners.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store policies and standards, including quality beverages and food, cash handling and store safety, with or without accommodations
• Six (6) months of experience interacting with customers
• Six (6) months of experience delegating tasks to two or more employees

Responsibilities

• Lead with craft and heart to make the store welcoming for the community
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers
• Delegate tasks to and coordinate the work of two or more employees

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Gaithersburg, MD is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming community space and delivering high-quality beverages and food.

You will coach team members, ensure safety and store policies, and support daily operations while representing the Starbucks experience that customers expect in every visit. This role offers growth through developmental experiences and access to comprehensive benefits for partners.