Shift Supervisor: Craft Coffee, Lead & Delight

Starbucks Corp.; Silver Spring (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Tuition assistance

Job summary

Starbucks Coffee Company in Silver Spring, MD is seeking a shift supervisor to lead with craft and heart, making each visit welcoming. You will coach beverage and food preparation to standard recipes and guide daily operations on the floor.

Responsibilities include delegating tasks, coordinating a small team, and ensuring adherence to cash handling, safety, and quality standards while delivering exceptional customer service.

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours: early mornings, evenings, weekends, nights and holidays.
• Adherence to store policies and food/beverage quality standards.
• Minimum 6 months of customer interaction experience.
• Experience coaching or delegating tasks to others.

Responsibilities

• Lead the team with craft and heart to create a welcoming space.
• Prepare and coach beverage and food preparation to standard recipes.
• Delegate tasks to two or more employees and coordinate their work.
• Uphold cash handling, safety and store security procedures.

Skills

Direct others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Silver Spring, MD is seeking a shift supervisor to lead with craft and heart, making each visit welcoming. You will coach beverage and food preparation to standard recipes and guide daily operations on the floor.

Responsibilities include delegating tasks, coordinating a small team, and ensuring adherence to cash handling, safety, and quality standards while delivering exceptional customer service.