Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Charlotte Hall (MD); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan with employer 3

Tuition coverage through Starbucks/ASU

Job summary

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead partner teams, ensure quality beverages and food, and maintain a welcoming store environment for the community.

You will coach staff, delegate tasks, and uphold store policies while delivering consistent customer experiences; eligibility includes 6 months guest interaction and experience supervising two or more teammates.

Qualifications

• Attendance and punctuality with/without accommodation
• Flexible hours incl. early mornings, evenings, weekends, nights, holidays
• Adhere to store policies; quality beverages/food, cash handling, safety
• Six months’ experience in customer-facing roles
• Six months’ experience delegating tasks to others

Responsibilities

• Direct work of team members and coordinate tasks
• Coach food/beverage preparation to standard recipes and customer requests
• Ensure quality and consistency in beverage and food service
• Maintain store safety, security, and policy compliance
• Contribute to a welcoming, customer-focused store environment

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead partner teams, ensure quality beverages and food, and maintain a welcoming store environment for the community.

You will coach staff, delegate tasks, and uphold store policies while delivering consistent customer experiences; eligibility includes 6 months guest interaction and experience supervising two or more teammates.