Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Eastwood Park (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, ensuring a welcoming space for the community.

You will supervise team members, coach beverage and food preparation to standard recipes, and uphold quality, safety, and cash handling policies while maintaining store standards and guest satisfaction.

Flexibility to work early mornings, evenings, weekends, and holidays is required, and prior experience in customer service and team delegation is valuable.

Qualifications

• Attendence and punctuality as a baseline requirement
• Flexible hours including early mornings, evenings, weekends, nights, and holidays
• Maintain store policies, quality beverages/food, cash handling and safety
• 6+ months experience customer-facing and coordinating tasks

Responsibilities

• Lead and coach shift team to deliver quality beverages and food
• Direct the work of others and delegate tasks to teammates
• Ensure guest satisfaction, safety, and store standards
• Uphold cash handling, safety, and security policies

Skills

Direct the work of others

Quick learner

Effective communication

Retail environment knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store with craft and heart, ensuring a welcoming space for the community.

You will supervise team members, coach beverage and food preparation to standard recipes, and uphold quality, safety, and cash handling policies while maintaining store standards and guest satisfaction.

Flexibility to work early mornings, evenings, weekends, and holidays is required, and prior experience in customer service and team delegation is valuable.