Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Berlin (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage through the Starbucks

401(k) retirement plan with company-m

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team, ensure a warm, welcoming environment, and uphold our standards for quality beverages and food. You will coach preparation, delegate tasks, and maintain safety and excellent guest service during all shifts.

Join a team focused on community, growth, and opportunity, with comprehensive benefits and development programs. This role requires flexibility across mornings, evenings, weekends, and holidays.

Qualifications

• 6+ months experience in a customer-facing role.
• Ability to work flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Attend to store policies, cash handling, safety and security requirements.
• Experience delegating tasks to two or more employees.
• Ability to coach beverage/food preparation to standard recipes.

Responsibilities

• Lead shift as supervisor, directing team to deliver great service.
• Maintain a welcoming space and ensure a positive guest experience.
• Oversee quality beverages and food preparation to Starbucks standards.
• Uphold safety, security and store policies during all shifts.
• Coordinate tasks and communication among team members.

Skills

Direct others

Customer service

Communication skills

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team, ensure a warm, welcoming environment, and uphold our standards for quality beverages and food. You will coach preparation, delegate tasks, and maintain safety and excellent guest service during all shifts.

Join a team focused on community, growth, and opportunity, with comprehensive benefits and development programs. This role requires flexibility across mornings, evenings, weekends, and holidays.