Shift Supervisor - Lead Craft Coffee & Team Growth

Starbucks Corp.; Wheeling Township (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming environment for customers. You’ll guide the team, uphold safety and standards, and coach fellow partners during busy shifts.

The role emphasizes hands-on leadership, strong communication, and the ability to manage tasks and schedules across mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead daily shift operations with craft and heart to ensure a welcoming space.
• Prepare beverages and food to standard recipes or customer preferences.
• Maintain store policies, safety, cash handling, and security.
• Coach and coordinate team tasks during busy periods and holidays.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Communication

Schedule coordination

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming environment for customers. You’ll guide the team, uphold safety and standards, and coach fellow partners during busy shifts.

The role emphasizes hands-on leadership, strong communication, and the ability to manage tasks and schedules across mornings, evenings, weekends, and holidays.