Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Upland (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse team in creating a welcoming space for the community. You will oversee daily operations, coach beverage and food preparation, and ensure adherence to store policies and safety procedures.

The role requires 6+ months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• 6+ months of customer-facing experience.
• Ability to direct the work of others and coordinate tasks.
• Strong communication and interpersonal skills.
• Comfort with cash handling and store safety procedures.
• Flexibility to work mornings, evenings, weekends, and holidays.
• Ability to coach food and beverage preparation to standard recipes.

Responsibilities

• Lead daily store operations with craft and heart to create a welcoming space.
• Coach the preparation of beverages and food to standard recipes.
• Direct and delegate tasks to team members to ensure smooth service.
• Uphold store policies, cash handling, safety, and customer service standards.

Skills

Customer service

Cash handling

Team leadership

Effective communication

Retail environment knowledge

Interpersonal skills

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse team in creating a welcoming space for the community. You will oversee daily operations, coach beverage and food preparation, and ensure adherence to store policies and safety procedures.

The role requires 6+ months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.