Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; North Chevy Chase (MD); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a store team and ensure the delivery of high-quality beverages and food in a welcoming environment. You will coach staff, manage flow during shifts, and uphold store policies on cash handling and safety.

The role emphasizes quick learning, strong communication, and the ability to work collaboratively with other partners to meet customer needs.

Qualifications

• Six months of experience in a role interacting with customers and fulfilling requests.
• Six months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and lead a team.
• Effective oral communication and interpersonal skills.
• Ability to work as part of a team in a retail environment.

Responsibilities

• Lead store operations during shifts to deliver quality beverages and food.
• Coach and guide team members to follow standard recipes and customer specifications.
• Ensure policies on cash handling, safety and security are followed.
• Provide welcoming, high-quality service to customers and maintain store standards.

Skills

Customer service

Team leadership

Cash handling

Learning quickly

Communication

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead a store team and ensure the delivery of high-quality beverages and food in a welcoming environment. You will coach staff, manage flow during shifts, and uphold store policies on cash handling and safety.

The role emphasizes quick learning, strong communication, and the ability to work collaboratively with other partners to meet customer needs.