Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Illinois; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a dedicated Shift Supervisor to lead daily operations, ensuring consistent quality beverages and food, while upholding safety standards. You will coach team members, manage cash handling, and deliver a welcoming experience that brightens customers' days.

Flexible hours include mornings, evenings, weekends, and holidays. Strong communication and teamwork are essential, as is the ability to adapt in a fast-paced store environment and support store policies.

Qualifications

• Minimum 6 months in a role with customer interaction.
• Ability to coach and delegate tasks to others.
• Strong communication and teamwork in a retail setting.
• Knowledge of the retail environment and policies.

Responsibilities

• Lead daily shift operations ensuring quality beverages and food.
• Coach and develop team members for peak performance.
• Maintain store safety, cash handling and customer satisfaction.

Skills

Customer service leadership

Attendance & punctuality

Cash handling

Team management

Education

High school diploma or equivalent

Tools

Point-of-Sale systems

Food safety basics

Job description

Starbucks Coffee Company is seeking a dedicated Shift Supervisor to lead daily operations, ensuring consistent quality beverages and food, while upholding safety standards. You will coach team members, manage cash handling, and deliver a welcoming experience that brightens customers' days.

Flexible hours include mornings, evenings, weekends, and holidays. Strong communication and teamwork are essential, as is the ability to adapt in a fast-paced store environment and support store policies.