Shift Supervisor — Craft Coffee Lead & Guest Experience

Starbucks Corp.; Dippel Manor (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will coach a team, ensure quality beverages and foods, and uphold store policies and safety during your shift.

The role emphasizes people leadership, effective communication, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays, within a fast-paced retail environment.

Qualifications

• 6 months of experience interacting with customers.
• 6 months of experience delegating tasks to other employees.

Responsibilities

• Direct and coach front-line team to ensure quality beverages and foods.
• Maintain store policies, safety, and security; ensure a welcoming environment.
• Lead shift operations and uphold customer service standards.

Skills

Customer service

Team leadership

Cash handling

Food & beverage knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming space for the community. You will coach a team, ensure quality beverages and foods, and uphold store policies and safety during your shift.

The role emphasizes people leadership, effective communication, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays, within a fast-paced retail environment.