Shift Supervisor: Craft Coffee, Lead & Delight Guests

Starbucks Corp.; Lake Forest (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurance

Disability coverage

401(k) with company match

Tuition assistance

Paid vacation & sick leave

Paid holidays

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensure quality beverages and food, and uphold safety standards. You’ll create a welcoming space for customers across early mornings, evenings, weekends, and holidays.

You will coach partners, delegate tasks, and maintain performance, attendance, and policy adherence while delivering exceptional guest experiences. This role includes growth opportunities and access to comprehensive benefits.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others.
• Ability to direct the work of a team.

Responsibilities

• Lead daily shift operations and ensure safety.
• Prepare beverages and food to standard recipes.
• Provide quality customer service and resolve issues.
• Coach and develop team during peak hours.

Skills

Customer service

People management

Communication

Team leadership

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensure quality beverages and food, and uphold safety standards. You’ll create a welcoming space for customers across early mornings, evenings, weekends, and holidays.

You will coach partners, delegate tasks, and maintain performance, attendance, and policy adherence while delivering exceptional guest experiences. This role includes growth opportunities and access to comprehensive benefits.